Refund policy.
If Relaxia Premium isn't right for you, we make refunds simple.
1. 14-day money-back guarantee
Every Relaxia Premium subscription bought on this website comes with a 14-day money-back guarantee. If you are not happy with Premium for any reason, tell us within 14 days of your purchase and we will refund it — no difficult questions.
The 3-day free trial is also there for you: you are not charged until the trial ends, and if you cancel during the trial you are not charged at all.
2. How to request a refund
Refunds are handled by Paddle, our reseller and Merchant of Record, so the money is returned through them to your original payment method.
- Find your Paddle receipt email — it contains a direct link to manage your subscription and request a refund.
- Or simply email us at relaxia.app.support@gmail.com with the email address you paid with. We will take care of it.
Approved refunds are returned to your original payment method. Depending on your bank, it can take a few days to appear on your statement.
3. Cancelling your subscription
You can cancel at any time with the link in your Paddle receipt email, or by emailing us. Cancelling stops future charges; Premium stays active until the end of the period you already paid for. See our terms of service for the details.
4. Renewals and the 14-day window
The 14-day guarantee applies to a new subscription. If a later renewal already charged you and you didn't mean to continue, contact us as soon as possible — we will always look at it fairly.
5. Premium bought on iPhone
Relaxia Premium on iPhone is subscribed to and billed through Apple's App Store. Apple handles those trials, cancellations and refunds under its own rules — request them from your App Store account or Apple Support. We cannot refund App Store purchases from this website.
6. Questions
Anything unclear about refunds, billing or your plan? Email relaxia.app.support@gmail.com — include your Paddle receipt if you have it, and we will help you quickly.