Privacy policy.
What we handle, why, and the choices you have — in plain language.
Last updated: February 2026
1. Who we are
Relaxia is a calm, gentle app for sleep, breathing, stress and journaling, available on Android and iPhone. This website (www.relaxia.site) is the official place where Relaxia Premium for Android is sold.
This policy explains what information we handle, why, and the choices you have. It covers the Relaxia mobile apps, this website and the subscription you can buy here. For questions about privacy, contact us at relaxia.app.support@gmail.com.
2. Information we handle
In the app. Relaxia is designed so your personal content — journal entries, worries, check-ins, settings — stays on your own device. We do not require an account and we do not receive your journal or app activity.
On this website. When you subscribe to Premium, we receive the email address you enter at checkout, the plan you chose, your marketing preference and basic payment status from our payment provider. This is what lets us recognise your subscription when you activate Premium in the app.
When you contact us. If you email us, we receive your email address and whatever you choose to tell us so we can help you.
3. Premium activation by email
Premium for Android works without a website account: the email you enter at checkout becomes the key to your subscription. When you tap "Activate Premium" in the app and enter the same email, the app asks whether an active subscription exists for it.
We store the minimum needed for this: your email address, your plan, your subscription status and its dates. If you typed the wrong email at checkout, contact us and we will move your subscription.
4. Payments
Payments are processed by Paddle, our reseller and Merchant of Record. When you pay, your card details go directly to Paddle — we never see or store your card number. Paddle handles the payment, tax and the receipt, and processes refunds. You can read Paddle's own privacy policy on paddle.com.
On iPhone, Relaxia Premium is subscribed to and managed through Apple's App Store, under Apple's terms and privacy policy. Apple does not share your payment details with us.
5. Email communication
Essential messages. Receipts and important messages about your subscription are sent by Paddle (or by us, when needed) regardless of marketing choices, because they are needed to run your subscription.
Marketing. We only send marketing emails if you ticked the optional marketing box at checkout. That box is always unticked by default. Every marketing email contains an unsubscribe link, and you can also unsubscribe any time by contacting us. Unsubscribing never affects your Premium subscription.
6. Advertising in the app
The free version of the Relaxia app shows ads through Google AdMob. AdMob may collect device and usage information to select and measure ads, as described in Google's privacy policy. Premium removes ads.
On this website we do not run third-party advertising.
7. Local storage and cookies
This website stores small things on your device to work well: your chosen colour theme. That preference stays in your own browser — it is not sent to us and is not shared between devices.
The Relaxia app keeps your content in storage on your own device. Clearing the app's data or uninstalling it removes that content.
8. How long we keep things
Subscription records are kept for as long as your subscription exists, and afterwards only as long as needed for accounting, tax and dispute purposes, as required by law.
Marketing contacts are kept until you unsubscribe.
Support emails are kept as long as needed to help you and to keep a record of what was agreed.
App content lives on your device until you delete it or uninstall the app.
9. Sharing
We do not sell your personal information. We share it only with the providers that make Relaxia work: Paddle (payments, tax, receipts), our email delivery provider (only for messages you agreed to receive), Google AdMob (ads in the free app), and the hosting and storage providers that run this website and the subscription records. These providers process data on our instructions to deliver the service.
10. Security
We use reputable providers and sensible safeguards — encrypted connections, access limited to what is needed — to protect the information we handle. No method of storage or transmission is perfectly secure, so please never send us passwords or card details by email.
11. Children
Relaxia is not directed at children under 13, and we do not knowingly collect personal information from them. Premium subscriptions must be made by an adult. If you believe a child gave us personal information, contact us and we will delete it.
12. Your rights
You can ask us to: tell you what personal information we hold about you, correct it, delete it, or stop using it for marketing. Email relaxia.app.support@gmail.com and we will respond within a reasonable time. If you are in the EU/EEA or another region with a data protection law, you may also have the right to complain to your local supervisory authority.
13. Changes to this policy
If we change this policy, we will post the new version on this page with an updated date. Significant changes will also be announced on the website.
14. Contact
Questions about privacy or your data? relaxia.app.support@gmail.com.
